Right to unilateral termination of contract
The consumer may terminate the contract unilaterally within 14 days without giving reasons.
The period of 14 days shall begin to run from the date on which the consumer or a third party designated by the consumer and not the carrier of the product has been placed in possession.
If a consumer orders in one order more items to be delivered separately, if the item are delivered in more than one parts or packages, the 14-day period begins to run from the date on which the consumer or third party designated by the consumer, who is not a carrier, has received the last part or last package of the product.
If a regular supply of goods is contracted for a specific period, the 14-day period shall begin to run on the day when the consumer or third party designated by the consumer and not a carrier, receives the first installment or first consignment of the product.
If the consumer is not informed of the right to terminate the contract, the consumer’s right to unilateral termination of the contract shall expire 12 months after the expiration of 14 days.
If the seller has provided the consumer with a notice of termination right within 12 months, the right to unilateral termination of the contract shall expire after the expiration of 14 days after the consumer has received such notice.
In order for the consumer to exercise the right to unilaterally terminate the contract, he/she must inform the seller about his/her decision to terminate the contract unilaterally before the expiration of the 14-day deadline by sending an unquestioned letter to VOLIM MORE j.d.o.o, Zadar, Put Petrića 30b or by e-mail info@volimmore.com, which will include name, family name, address, telephone number or email address. Confirmation of receipt of a declaration of unilateral termination of the contract shall be provided by the seller to the consumer without delay, by electronic mail. In case of termination of the contract, each party shall return to the other party what it has received on the basis of the contract. Unless the seller has offered to take over the goods that the consumer returns, the seller must make a refund only after the goods have been returned, ie after the consumer has provided evidence that the goods have been returned to the seller if the seller was notified of it before the receipt of goods. The Seller is not obliged to make a refund of the additional costs resulting from the consumer’s express choice of the type of carriage which is different from the cheapest type of standard carriage offered by the seller. Seller must make a refund using the same payment method used by the consumer when paying, unless the consumer expressly agrees to another payment method and assuming that the consumer is not required to pay any additional costs for such refund.
Unless the seller has offered to take over the goods that the consumer returns, the consumer must make a refund without delay and no later than 14 days after the seller has informed the vendor of his decision to terminate the contract.
It is considered that the consumer has fulfilled his obligation to return the goods on time if he/she send the goods before the expiry of the deadline to the seller or to the person authorized by the seller to receive the goods.
All direct costs of product reimbursement are borne by the consumer. The consumer is responsible for any impairment of the goods resulting from the handling of the goods other than that which was necessary to determine the nature, characteristics and functionality of the product.
In order for the consumer to determine the nature, characteristics and functionality of the goods, he or she can handle the goods and inspect the goods solely in the way that is customary when purchasing goods in the seller’s premises. The item that the buyer intends to return within 14 days shall not use, wash, monitor, modify, open, cut a sewn label and/or logo or take any action that may be taken in the vendor’s physical office as well as those which would reduce the value of the goods. The item must be returned undamaged and unused, in the original packaging.
In the period in which a consumer is entitled to a refund, the goods must be kept with due care and must behave as a particularly careful and conscientious person. In the case of impairment of the product resulting from the handling of the product, the seller will charge from the amount of the purchase price received in the ratio of the impairment of the goods to their own estimates, taking into account the objective criteria of each particular case.
The right to terminate a sales contract is not allowed in the following cases when:
- the subject of the contract are sealed goods which, due to health or hygienic reasons, are not eligible for repatriation if they were cleared after delivery,
- the subject of the contract are goods which, because of their nature, are inseparably blended with other things after delivery.
When a buyer is a legal entity, a section of these Terms of Purchase is not applied to it under the title “Right to unilateral termination of contract”. The Law on Obligatory Relations and the Law on Electronic Commerce apply to legal persons.
SoFlow SO2 Zero
1 × 349,00 € 
